We are strictly dedicated to ensure complete privacy and committed to respect your personal information while using our services, in order to keep you secure and confident. This comes with a trust, making our platform reliable and responsible.
This privacy policy is intended to help you understand what information we collect, why we collect, the use of your information, manage and security.
Do we collect Information?
We do not collect/save any information you share during conversation through WhatsApp, phone calls or any other medium. However, to keep our records we do make notes of the problem shared, so that if you want to come in touch with us again, then it won’t be necessary to come up with the details from the beginning. The notes will not be shared with any of our team members.
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We do collect information through a survey which you will be informed and that does not include any kind of personal information and it will be up to you whether you want to fill it or not.
Why survey form?
To provide listening services to you.
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Response to your request, inquires, comments or concerns.
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Notify about changes or updates.
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Provide you information related to events and invite you to participate in surveys, competitions, as determined by your choice.
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Evaluate and improve our services.
Is your information secure?
We are strictly committed to keep your information confidential.
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This includes your name, phone number, reason of your call, requests by telephone, all interactions with Speakyourmind.in members, schedule or appointment details, your progress and notes taken during consultation.
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No recordings will be taken of your phone calls and messages.
What happens with information collected?
We do have surveys which will be completely by your own choice as mentioned above. It will not contain any personal information or data which you might not be comfortable sharing with us.
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There are many times we consult with external sources about some cases. In such conditions, no personal identifiable information will be used to discuss.
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Discussed topics will be used in order to make sure that we are providing our best assistance to our clients.
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The people we approach to discuss cases are legally bound to keep your information confidential.
What happens if you email us?
When you send us an email we use your email address to respond to your queries and concerns.
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Beyond this, we will never use your email address to send you any unsolicited messages nor we will share or sell it to anyone else.
What happens if we update this policy?
We may update our privacy policy to reflect changes and progress as we make during the course of time.
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We will provide you with appropriate notice of important changes before the effective date.
What do we mean by expert guidance and reference?
During consultation, assisting you with any expert guidance or counselling or referral, we only aim to connect you to one of our panel members for your own welfare. It does not indicate they will also follow Speakyourmind.in's procedures.
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They are professional counsellors and experts who provide therapies and counselling as their main profession respectively. However, they may have their own consultation charges or anything associated, which is not at all linked to this platform. We only provide you their contact details upon your request.
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Kindly, do not puzzle this with our services, listening is absolutely free, that means while you are interacting with Jatin and sharing your concern, its absolutely free of cost, so be rest assured.
About Human Experiences
It is a place where we provide you the platform to inspire people through the treasure of your experiences and story without any fear of judgements and stigma.
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With Human Experiences, we desire to promote society to share their stories and to come out and say openly about what they have experienced. There is nothing right or wrong what we experience, accepting them will make us stronger and allow us to proceed ahead in the life and live in the present moment. Every person has their own struggle and it is important to understand them rather judging them.
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All the content posted in human experiences is subject to copyright of Speakyourmind.in. Plagiarism of any content is subject to privacy policy violation and legal consent.
Content in the Human Experiences
All the content in ‘Human Experiences’ are real experiences or stories provided by people voluntarily.
Any facts, names, places, events etc. are provided by the authors willingly, while sharing on our platform. We do not intend to take any responsibility or play any part in the mentioned details.
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Speakyourmind.in does own the content and plagiarism of our content is subject to our privacy policy violation.
We will never use or share your personal information without your consent.
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Before continuing our services we request you to go through our privacy policy thoroughly and we promise to keep your information safe in our hearts.
Speakyourmind.in is a platform where you can ask your confusions or any questions regarding our privacy policy freely at any time through your desired preferable medium.
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We care about your mental health, therefore, we are willing to stand by your side as many time as you need.
Please do remember, you are not alone during tough situations, we are ready to hold your hand whenever you wish and ask.